Funny thing about the mortgage meltdown; despite it, the industry is finally embracing the promise of electronic mortgages, a technology movement that began during the boom but never really fully took off. Until now. In the worst origination market in memory, the technology that was pushed as the future of mortgages a few years back appears as if it’s finally being adopted by some of the industry’s meaningful players. Seattle-based DocuSign said Wednesday that it was selected as an approved electronic signature vendor for Wells Fargo, and will provide its service to major correspondent lenders working with the bank. DocuSign provides a on-demand platform for electronic signatures of key disclosure documents, including truth-in-lending notifications and 1003 applcations. “We have enabled our correspondent customers to double their close rates and eliminate 80 percent of the cost from their expensive paper signature process,” said DocuSign CEO Matthew Schlitz. Houston-based Encomia, which provides a complete suite of end-to-end e-mortgage solutions, was also among the vendors selected by Wells to manage electronic signatures, and characterized the move as the bank as a “first step” at Wells towards originating fully-electronic mortgages. CEO Andrew Dubinsky said that while the arrangement certainly benefits originators using the Encomia platform, it also reflects a move by Wells Fargo towards greater adoption of electronic mortgages — and, mind you, this is taking place in the worst origination market in decades. Electronic mortgages were initially touted as a game-changer in 2001, right before the housing boom. With the technology in its infancy at the time — and lenders making huge margins regardless of whether they managed the process electronically or not — the hype failed to match industry-wide adoption levels. Yet the implosion of the mortgage lending market has had a curious effect on those intent upon surviving it; tools that were once seen as an unneeded and complicated luxury are now increasingly being recast as a way to remain competitive in a quickly changing market. Which means, paradoxically, that some origination technology vendors are doing better now than they did two years ago, according to some sources that spoke with HW. “The technology is better, the cost structure is better, and right now it’s the sort of thing that makes sense for lenders,” said one source, who asked not to be named. “We’d never have considered electronic signatures back in 2005,” said another source, a manager at a large retail banking operation. “But with the market being the way it is, I think people are realizing that there are efficiencies to be gained, and those efficiencies may make the difference between making money and losing it.”
As Downturn Rages On, Lenders Consider eMortgages
Most Popular Articles
RE/MAX is accelerating the integration of AI and cutting-edge technology to transform how agents engage with clients, generate leads, and deliver results. Initiatives like Max AI, MaxRefer, MaxEngage, and HomeView leverage real-time data, personalized marketing, and AI-driven tools to streamline the homeownership experience and empower its agents. Leading this innovation is Travis Saxton, EVP of Strategy at RE/MAX, who has spearheaded the rollout of these technologies, including AI-powered training through Sky AI and SkyStudio, redefining the future of real estate by combining human connection with next-generation tools.
-
Stop marketing like it’s 2008: You’re invisible
Nov 24, 2025By Bri Lees -
From local to global: RE/MAX’s Chris Lim on the next era of real estate relationships
Dec 01, 2025 3:08 amBy HW Media Content Studio -
From resilience to antifragility: Rethinking cybersecurity for real estate and mortgage professionals
Dec 09, 2025By Bruce Phillips
Latest Articles
In information security, we’ve long spoken about resilience. The goal has been to withstand an attack, recover quickly, and return to business as usual. But in today’s environment—where attackers adapt and evolve daily—resilience is no longer enough. We must go further. We must embrace antifragility.
-
From local to global: RE/MAX’s Chris Lim on the next era of real estate relationships
-
Stop marketing like it’s 2008: You’re invisible
-
RE/MAX accelerates real estate innovation with AI and technology
-
Retirement plans for small-business owners have visible generational gaps
-
VA loans rise as housing market shifts toward buyers