Laura Hopkins serves as the vice president of Membership at the Mortgage Bankers Association (MBA), where she leads efforts to recruit and retain members while driving engagement across the organization. With nearly two decades of experience in sales and management, she brings a broad understanding of the mortgage industry and its varied business models to her role. Whether working from MBA’s Washington, D.C., offices or connecting with members at conferences and events, Hopkins applies her expertise to increase MBA’s membership, visibility and revenue.
Her leadership extends to managing a high-performing team focused on member service and support, as well as active engagement on social media to discuss industry developments. She is committed to staying informed about trends impacting mortgage banking and is recognized within the association for her guidance and insight. She also supports initiatives like MBA mPower, which promotes the advancement of women in the mortgage sector.
Despite a challenging market environment, Hopkins has helped MBA consistently exceed its annual membership targets, including overall member numbers, retention and renewals. Under her direction, the membership team has embraced LinkedIn as a key platform to communicate with members, share news and promote events. She is a frequent participant in industry webinars and conferences, ensuring members are aware of MBA’s ongoing efforts to represent and support their interests.
Name:
Laura Hopkins
Title:
Vice President, Membership
Company Name:
Mortgage Bankers Association