Janet Pitney is a visionary leader whose technical expertise and strategic insight have been instrumental in driving innovation and efficiency at Click n’ Close. Over the past year, she has spearheaded critical system enhancements, developed technology roadmaps and launched dynamic dashboards that have revolutionized decision-making. Her leadership has significantly increased eNote adoption, accelerated loan processing and expanded the company’s product suite, positioning Click n’ Close as a more agile and forward-thinking lender.
Her ability to merge technology with strategy has optimized product development and operational efficiency. Through her creation of technology roadmaps, she has streamlined project execution and improved system functionality, enhancing the user experience. One of her most impactful contributions is the development of real-time reporting dashboards, providing executives and managers with unprecedented visibility into performance metrics and project progress. These innovations have transformed the company’s ability to make data-driven decisions.
Pitney has also played a key role in expanding Click n’ Close’s loan offerings, ensuring compliance with Fannie Mae, Freddie Mac and agency regulations while refining eligibility criteria to enhance efficiency. Her targeted training initiatives led to an increase in eNote adoption from 55% to 89% in just one year, demonstrating her ability to drive meaningful change.
Beyond her contributions to the company, Pitney is committed to professional growth and industry leadership, recently participating in the 2024-2025 TMBA CML class. Her dedication to precision, problem-solving and continuous learning makes her a driving force behind Click n’ Close’s success and a catalyst for ongoing innovation.
What is one habit that has helped you succeed?
One habit that has helped me succeed is prioritizing continuous learning. The mortgage industry is constantly evolving, with new regulations, market shifts and technological advancements reshaping how we operate optimally. I’ve developed the habit of proactively seeking knowledge — whether through industry research, leadership programs, or engaging with experienced peers — so I can anticipate changes rather than react to them. By embracing adaptability and leading by example, I can challenge inefficiencies, seek innovative solutions and drive positive change within my company.
Name:
Janet Pitney
Age:
32
Title:
Project Manager
Company Name:
Click n' Close
