Varun Krishna, incoming CEO of Rocket Companies, has more than 20 years of experience building consumer platform strategies for leading global fintech companies. Most recently, Krishna served as executive vice president and general manager of the consumer group at Intuit. There, he oversaw the organization’s end-to-end suite of consumer and tax products and services, including TurboTax and TurboTax Live. During his tenure, TurboTax Live became the fastest-growing product in Intuit’s history. Prior to Intuit, Krishna served as senior director of product at PayPal, where he managed the company’s global consumer product team. Krishna took over as CEO of Rocket Companies on September 5. Krishna succeeded Bill Emerson, who served as interim CEO since June. Emerson will remain on the Rocket Companies board while also working with Krishna to ensure a smooth transition of leadership.
What has been your secret to success?
The key to developing great products and experiences centers around being obsessed with your clients and finding better ways to create solutions. If you fall in love with the problems your clients face, you get close to them and dig into what creates friction in their daily lives. The more you understand the problem – the more likely you are to develop the solution. I also believe that excellent products and programs can be iterated on – there is no such thing as perfection or intellectual certainty. Looking at the ever-changing world through this lens enables you to think clearly and adapt with the evolving needs of technology, AI, your workforce and your clients.
Name:
Varun Krishna
Title:
CEO
Company Name:
Rocket Companies
