Cyril Arokiadoss, SVP of Digital Engineering at LoanCare, has shown remarkable leadership and passion through his user-focused approach to digital engagement, resulting in the transformation of LoanCare’s consumer self-serve capabilities through the redesign and modernization of the company’s website and mobile app experiences for homeowners which went live November 2023. Arokiadoss’s tireless commitment to pushing boundaries and embracing progressive technologies has enabled rapid functional innovation across both platforms, making them increasingly user-friendly, intuitive and relevant through personalization, thereby better supporting LoanCare’s clients and their homeowners across the mortgage journey.
Arokiadoss has made significant strides in driving innovation and improving technology in the industry through the integration of an event management architecture within LoanCare’s web and mobile applications. By leveraging advanced analytics and event triggers, he has revolutionized the way the company engages with its digital platform and enhanced the overall user experience. His innovative approach has not only streamlined processes but has also allowed LoanCare to proactively respond to customer needs by providing real-time insights and status through push notifications to keep the customer informed every step of the way.
Arokiadoss’ contributions embody LoanCare’s mission to simplify the complex by leading with empathy and data-driven insight.
Name:
Cyril Arokiadoss
Title:
SVP of Digital Engineering
Company Name:
LoanCare
