Anthony Forsberg brings a unique combination of extensive default experience, technical savvy and a customer-centered approach that makes him an integral part of the TMS community. In his role as senior vice president of Default Servicing, he collaborates with the customer-facing team to offer the best service and mortgage relief options available. During his three year tenure, Forsberg has inspired his team in a way that has allowed for tremendous advancement, helping TMS to keep pace with growth and face COVID-19 challenges. Forsberg proved instrumental to navigating the pandemic, working with TMS technology, default and customer-facing teams to provide resources to their SPOC (Customer Ally team) and their customers at a swift pace. He helped TMS roll out a desktop loss mitigation eligibility tool within their Servicing Intelligence Made Easy servicing portal, that allowed them to quickly take customers through the myriad of applicable options. He then helped build the structure that would become TMS’ customer-facing self-service tool.
Name:
Anthony Forsberg
Title:
SVP, Default Servicing
Company Name:
TMS
