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Mortgage Servicing

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Celink Rolls out Single Point of Contact Technology 

Aug 09, 2011By

Celink, the nation’s largest reverse mortgage subservicer, is pleased to announce that it has implemented a single point of contact module for its clients’ borrowers who are in default status (tax and/or insurance, due and payable, foreclosure). When a borrower fails to pay their taxes and/or insurance, they are placed into default status, and Celink’s servicing platform (ReverServ™) auto-assigns the borrower to a Celink associate. This associate works exclusively and diligently with the borrower until they remedy the default. They will remain the borrower’s single point of contact (SPOC) through the remediation or foreclosure process. This program eliminates the

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