Loan Officer

Inside Consolidated Analytics’ hybrid AI model for the future of mortgage operations 

Artificial intelligence is rapidly transforming mortgage operations, driving new levels of efficiency, compliance, and innovation, but the key lies in pairing technology with human expertise. In this conversation, Arvin Wijay, CEO of Consolidated Analytics, and Neil Sahota, the Chief Artificial Intelligence Officer, discuss how their organizations are integrating AI across the loan life cycle to create sustainable automation and smarter decision-making. Wijay shares how developing in-house AI tools has helped Consolidated Analytics streamline operations and maintain stability through market cycles, while Sahota explains why human oversight remains essential to ensure fairness, accuracy, and adaptability in a highly regulated industry. Together, they outline how lenders can approach AI adoption as a collaborative process, one that enhances human intelligence rather than replacing it.