From replacing in-person engagement requirements with communication technology to unlocking the power of self-service and mobile applications, the landscape for managing homeowner hardships is fast evolving. The webinar explores the reciprocal relationship between servicing policy and new technology applications. The discussion will also explore the impact of changing consumer segments and homeowner preferences on adopting digital alternatives to paper-based processes for resolving mortgage defaults. Lastly, the webinar will outline recent servicing policy compliance topics and assess how technology can help servicers achieve increased compliance with reduced costs per loan.
Date & Time: November 1st, 1 p.m. CT
Sponsored by: Stavvy
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Meet the Panel:
Marissa Yaker
Deputy General Counsel,
Padgett Law Group
Candace Russell
Vice President of Post Sale,
Carrington Mortgage Services
Cecelia Raine
Vice President of Servicing Strategy and Integration,
Freddie Mac Single-Family Portfolio & Servicing Division
Shane Hartzler
EVP and Head of Servicing,
Stavvy
Brendan Kelleher
Associate Director of Loan Administration,
The Mortgage Bankers Association (MBA)
