Haven’s homeowner loyalty platform for servicing integrates across master servicers, sub-servicers, data providers and marketplace partners to deliver a new way to make homeownership simple. The platform relies on a single integration and easy-to-use APIs that power engagement, marketing, personalization and retention efforts for the servicing industry.
Haven is engineered to work with existing servicing infrastructure without needing to replace existing portals. Borrowers log in as usual with single-sign-on capabilities, engage with Haven and seamlessly click through to make payments on their servicer site. These experiences are powered by a prediction, ranking and placement engine that determines when, where and how content and solutions are presented to the borrower. Haven is purpose-built to impact homeowners and generate more value from mortgage servicing right.