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A customer experience playbook for the $14T servicing industry
Feb 08, 2024 12:36 pmFor the past three decades, I have been a fierce advocate for mortgage servicing innovation that supports the industry’s forward momentum while increasing operational efficiency and exceeding customer expectations along the way. And what fuels my excitement is our customers’ reactions when that innovation comes to fruition. A precise focus on the customer experience should […]
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What servicers need to know going into 2024
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Has your banking partner come of age?
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