EXOS Technologies, a digital platform that eliminates inefficiencies in the mortgage process, offers new enhancements like integration with wearable devices and a voice-enabled digital assistant.
EXOS utilizes Google Home or Alexa devices to create an interactive and hands-free communication for the servicing of a loan. Through an audible command, users can make a mortgage payment, ask for details about their loan or get answers to frequently asked questions. This results in a reduction in the number of calls to servicers. Voice features allow appraisers to change their schedule, get directions, block off their calendar or check in or out of an appointment.