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2017 HW Vanguard: Franklin Codel

Senior EVP, Consumer Lending at Wells Fargo

Under the leadership of Franklin Codel, Wells Fargo Home Lending is on pace to finish 2017 as the nation’s leading originator and servicer of mortgages for the 10th consecutive year. codel

Codel took over the company’s home lending operations in 2015, and in 2016 he was named head of consumer lending. Codel is also currently a member of the Wells Fargo Operating Committee.

Today, Codel oversees a team of 45,000 consumer lending professionals that serves 14 million households by helping customers with their borrowing needs, from major purchases to achieving and sustaining homeownership. 

On the home-lending side, the company funded $244 billion in mortgage and home equity loans in 2016, representing a 12% market share, and currently services $1.5 trillion in residential mortgage loans.

In 2017, the company made great strides in advancing its digital mortgage offerings and is well positioned to earn its customers future business through exciting capabilities that will deliver a simple and intuitive mortgage application experience.  

In servicing, Wells Fargo invested in streamlining and optimizing decision engines and upgrading platforms to increase loan servicing capacity and allowed for the company’s acquisition of a 230,000 loan portfolio from Seneca Mortgage.

“Every day we help people achieve their dreams of succeeding financially through homeownership,” said Codel. “We firmly believe that sustainable homeownership is America’s solution to wealth building and economic equality.”

What is one thing you cannot do without?

“Feedback and input from our customers and our team. Every decision we make as a leadership team is viewed through the lens of its impact on our customers, team and the communities we serve; the insight we gain from their feedback is invaluable.”

 

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