Sarah Gonzalez, Chief Operating Officer, First Guaranty Mortgage Corp.
Sarah Gonzalez oversees the strategy and operations of the fulfillment, marketing, credit risk and post-closing departments.
Her authentic leadership, ability to build effective teams, strategic operational outsourcing and focus on technology initiatives are key drivers of First Guaranty Mortgage Corp.’s success. Her visionary ability to identify and mentor rising stars within the industry, teaching them to adapt to change and rise up in the face of new challenges has helped facilitate unprecedented growth for FGMC.
Following a record-breaking 2019 at FGMC, Gonzalez was instrumental in creating the company’s 2020 motto to “Go Beyond,” and she has led FGMC to do just that. Under her leadership, FGMC has continued to modernize its brand, recruited top talent and implemented operational efficiencies that significantly reduce the cost per loan across all production channels. When faced with the recent unprecedented challenges of a global pandemic, Gonzalez led with transparency and poise.
During a time of uncertainty, she shaped the company’s culture as it transitioned to a completely remote workforce, all while identifying opportunities to improve efficiencies and profitability. Over the last several months, Gonzalez has set the bar at FGMC for communication and morale. Under her supervision, the firm launched an internal communications strategy to make sure employees felt informed and connected in the midst of rapid change and uncertainty.
She championed the creation of a COVID-19 online resource hub that focused on both informational content and lighthearted, inspirational videos to drive connection. Additionally, Gonzalez is well-known within the mortgage industry as a speaker, advocate of women and thought leader.
What is one thing you cannot do without?
I cannot do without my wonderful support system. My incredible family, mentors, leaders, teams and friends have supported me professionally and personally. My success is built on the reliance of other people and teams, and I wouldn’t be who I am without them.
