Briana Ings spearheads the development and design of Snapdocs’ industry-leading digital closing platform, which powers more than 2 million digital mortgage closings each year. Her focus on building modern, intuitively designed products that are easy to implement and deliver results quickly has made lenders and their settlement partners incredibly successful with digital closings. Snapdocs’ lender clients have been able to close 10% or more loans with the same headcount, shorten the closing process by an average of two days and provide borrowers with either a quick in-person closing or a completely remote closing that’s less than 15 minutes. Ings has set a precedent that there should be one seamless mortgage experience for borrowers, while giving lenders the freedom to choose and change their tech stack. In leading Snapdocs’ product vision and strategy, Ings focuses above all on the user’s experience. For her, digital closings go beyond simply digitizing paper. Ings is reimagining what the closing should be like for lenders, settlement and borrowers, while making sure the tools Snapdocs offers are purposefully built to make digital closing adoption as easy as possible. This is particularly important now as COVID-19 forced lenders to adapt to remote work and provide borrowers with a safe and quick closing. In 2020, 96% of borrowers eSigned when given the choice.
